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Captivated

A SOLUTION FOR BETTER
CUSTOMER COMMUNICATION

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NEW! CAPTIVATED

KEEP YOUR TEAM ON TRACK!

FEATURES:

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EMAIL NOTIFICATIONS
To ensure no message slips through the crack
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BUILT-IN REMINDERS AND NOTES
That only you and your team can see
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CUSTOM KEYWORD AUTOMATION & NOTIFICATION
That only you and your team can see
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ALL OF YOUR MESSAGES IN ONE PLACE

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SMART MESSAGE ROUTING
Assures you that messages are sent to the right people or departments
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PROCESS INTEGRATION
Into your custom data and workflows that allows improved employee performance
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MANAGE ALL TEAMS AND EMPLOYEES
By creating new users, departments and conversation queues.

WANT TO LEARN MORE?

Discover how Captivated will work for you. Contact customer service for more details.
CONTACT US FOR MORE INFORMATION
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